When you are ready to create a new survey, click on the button Create New Survey located on the page header of your account. Then choose one of the options: Start from scratch, copy an existing survey, or search surveys and templates.

From survey BUILDER you can use over 15 question types to your survey. QUESTION BANK is another section from where you can add ready made questions. However you can edit your question text and customize them as per need.

Another way to add questions is through the QUESTION BANK. It is a library containing over 10 categories with hundreds of ready-made questions that you can use to your survey.

To save time, you can use a survey template with pre-made questions that match your project’s goal. If you use a template, the survey designs and questions can still be personalized. You can edit questions, add or remove questions, and change the appearance and design of the survey.

This is a guide to designing your survey. If you're having difficulties in finding a specific feature, or you have any questions on how to do the next steps, click the small icon at the lower right corner of the page to find answers in our Help Center.

Preview and test your survey prior sending to your respondents to make sure that everything is working fine. There are some limitations when editing a live survey, so before sending it out, it's necessary to check some possible problems with your survey design.

Cloning a survey in your account creates a duplicate version of a survey. This option allows you to make a copy of an existing survey with ease because you don't have to start from scratch or re-create past surveys you've sent.

Anonymous Responses is a collector's setting that gives you options whether not to track or save respondent's identity in survey results.

Randomization can help minimize order bias and improve the accuracy of your results. One way to do this in Surview is to use Page & Question Randomization to adjust the order in which people see when taking your survey.

These are the design & character limits of the survey to keep in mind in creating your surveys.

From survey BUILDER you can use over 15 question types to your survey. QUESTION BANK is another section from where you can add ready made questions. However you can edit your question text and customize them as per need.

Another way to add questions is through the QUESTION BANK. It is a library containing over 10 categories with hundreds of ready-made questions that you can use to your survey.

It is a simple, closed-ended question type that lets respondents to select one or multiple answers from a defined list of choices.

Dropdown is a closed-ended question that allows respondents to choose one answer choice from a list of choices presented in a dropdown menu.

The Star Rating question lets respondents evaluate a statement on a visual scale of stars, hearts, thumbs, or smilies. A weight is assigned to each icon in the scale, so a weighted average is calculated in the Analyze Results section.

A Matrix question is a closed-ended question that asks respondents to evaluate the row items using a consistent set of column choices.

The File Upload question lets respondents attach files to their response.

The Ranking question asks respondents to rearrange items by placing them in order of preference.

The Net Promoter® Score (NPS) question allows you to evaluate your company's performance. Your NPS represents the net percentage of your customers who are promoters of your company and brand.

The Matrix of Dropdown Menus question allows respondents to evaluate several items using the same set of measurements by choosing from a preset list of answer choices.

Add and edit questions after creating your survey and naming it. Modifying an existing question or adding up a new one is very easy by simply clicking on a question to edit.

Deleting a question in the survey will also delete any collected responses related to the question. Deleted questions will not be restored.

From the options within Design Survey tab you can move an existing question to another position within your survey.

From the options within Design Survey tab you can make a copy of an existing question within your survey.

Randomization can help minimize order bias and improve the accuracy of your results. One way to do this in Surview is to use Page & Question Randomization to adjust the order in which people see when taking your survey.

Adding an N/A (Not Applicable) option gives the respondent a choice to opt out of the question if the answer options are not relevant to them, instead of choosing imprecise answer.

You can make any questions in your survey required so that respondents are unable to skip a question and must answer it before completing the survey.

Adding "Other" as an answer option allows respondents to either add information about their choice, or provide an alternative answer if the available answer choices do not apply to them.

Adding Skip Logic to a survey question allows you to skip respondents to a later page based on their response to a previous question.

Adding a weight to each answer option helps you to examine your data in a way that includes the responses of every single person who answered a question.

Logic is a survey feature that allows you to customize a survey for each respondent. It offers ways to get responses in a more significant way.

Page Skip Logic option allows you to select a page where you want the respondents to move after completing the current page.

Page Randomization - this option reorder survey pages and it will be shown randomly for each new respondent.

Question Randomization - this logic helps you to eliminate question order bias, improve overall data quality and allows you to randomize or flip all of a page's questions, or just a particular set of questions.

Adding texts let you create your own customized question, insert an additional text or statement to your survey design to provide further instructions to your respondents.

This question type does not require an answer. It exists only to display additional content. With Image question type you can insert an image into your survey by uploading an image file or specifying the URL of an image on the web.

Adding videos to your survey can help you create your own customized question, insert a video to your survey design to provide further instructions to your respondents.

Adding or editing a logo is very simple and easy. When you add a logo, it appears in the survey header, so your branding will carry through the entire survey experience.

Inserting an additional text to your survey design provides extra context or instruction to your respondents.

You can customize it by choosing from our pre-made visual themes or upload your own logo or background image to personalize your survey.

You can choose from 12 existing visual themes on the Design Survey page. If you wish to create your own theme, use custom theme options, available in Surview.

Custom theme options allow you to brand your survey as per your choice. You can change colours, fonts - their attributes and other visual elements.

The Team theme tab allows you to add members/users who have an active Surview account. This theme type is perfect for organizations where several members need to create and access surveys.

You can add your organization’s logo to brand your survey. The logo appears in the survey header, so your branding will carry through the entire survey experience.

Survey title appears at the top of each survey page. You can customize title of your survey by using these options. You can also choose to hide it.

Exit Link gives an option to respondents to leave the survey without saving the responses entered or without completing the survey.

Progress bar lets respondents see how much they have completed the survey and remind them how much they still need to complete.

Page titles and Page descriptions are text fields that can be used to add a topic header to each page of your survey.

Page numbers are hidden from the survey by default, however, you have the option to show it.

You can add a new page anywhere on your survey—at the beginning of the design, in between existing pages, or at the end of the design.

You can title each page and add a page description for respondents to see when they access that page of the survey.

You can change the order of pages by moving them from one position to the other within the survey design.

You can copy an existing page (and its questions) and paste it elsewhere in the survey which results in two identical pages.

You can delete all questions on the page, or move all questions to the page above it.

To add the numbers, on the Design Survey page, click OPTIONS on the left sidebar.

To add the numbers, on the Design Survey page, click OPTIONS on the left sidebar.

Randomization can help minimize order bias and improve the accuracy of your results. One way to do this in Surview is to use Page & Question Randomization to adjust the order in which people see when taking your survey.

Add a Custom Thank You to the end of your survey to express your gratitude to the respondents who have participated in your survey.

You can choose what your respondents see after they complete your survey by customizing the Survey End Page in a collector setting.

Once the survey has been sent, it is considered to be live. If there's no responses collected yet, you can fully edit the survey.

Collectors are being used to send surveys and collect responses. Each collector type have different sets of settings that's why they work differently.

Once you finish creating your survey, you have to choose a collector to send and collect responses. Your respondents will know if your survey is open or close by the status of your collector.

Organize and manage your surveys in the All Surveys section of your Dashboard. Use Folders to arrange surveys for easy access.

Cloning a survey in your account creates a duplicate version of a survey. This option allows you to make a copy of an existing survey with ease because you don’t have to start from scratch or re-create past surveys you’ve sent.

Send a survey copy to other accounts with a paid Surview plan. The other user will receive the complete copy of your survey (pages, questions, logic information, etc.) except the responses collected for that survey.

Transfer a survey to other accounts with a paid Surview plan. The whole survey including its design, logic, collectors and responses will be transferred to the other account.

There are three ways in deleting survey responses. You can delete the responses individually, deleting all the responses from a collector or delete all the responses of the survey.

If you delete a survey, the whole survey including its design, logic, collectors and responses are permanently deleted.

Try organizing your surveys with folders. In the All Surveys section of your dashboard, you can create your own folders or use the folders automatically created to help you organize your survey list.

If you're supposed to take an online survey but you don't have the survey link or URL, contact the survey creator who asked you to take the survey to send you the survey link or the URL.

Surview is currently available in English and Arabic. Selecting one of these languages translates the navigation of the survey as well as the information of the help and guides.

Your survey account language is being selected upon signing up to our system. Once you have chosen your preferred language, it will be set as a default language for your account.

Dual Language Interface (DLI) enables Surview to offer the end user a survey in 2 languages particularly and strictly for right now English and Arabic (or generally speaking one left-to-right language and one right-to-left).