• Creating Surveys >
  • Question Types >
  • Question Settings >
  • Applying Logic >
  • Text, Images & Videos >
  • Themes & Display Settings >
  • Managing and Rearranging Survey Pages >
  • Language >
  • Create a New Survey

    When you are ready to create a new survey, click on the button Create New Survey located on the page header of your account. Then choose one of the options: Start from scratch, copy an existing survey, or search surveys and templates.

  • Add Questions to Your Survey

    From survey BUILDER you can use over 15 question types to your survey. QUESTION BANK is another section from where you can add ready made questions. However you can edit your question text and customize them as per need.

  • Question Bank

    Another way to add questions is through the QUESTION BANK. It is a library containing over 10 categories with hundreds of ready-made questions that you can use to your survey.

  • Survey Templates

    To save time, you can use a survey template with pre-made questions that match your project’s goal. If you use a template, the survey designs and questions can still be personalized. You can edit questions, add or remove questions, and change the appearance and design of the survey.

  • Available Question Types and Features

    From survey BUILDER you can use over 15 question types to your survey. QUESTION BANK is another section from where you can add ready made questions. However you can edit your question text and customize them as per need.

  • Multiple Choice Question

    It is a simple, closed-ended question type that lets respondents to select one or multiple answers from a defined list of choices.

  • Dropdown Question

    Dropdown is a closed-ended question that allows respondents to choose one answer choice from a list of choices presented in a dropdown menu.

  • Star Rating Question

    The Star Rating question lets respondents evaluate a statement on a visual scale of stars, hearts, thumbs, or smilies. A weight is assigned to each icon in the scale, so a weighted average is calculated in the Analyze Results section.

  • Matrix / Rating Scale Question

    A Matrix question is a closed-ended question that asks respondents to evaluate the row items using a consistent set of column choices.

  • File Upload Question

    The File Upload question lets respondents attach files to their response.

  • Ranking Question

    The Ranking question asks respondents to rearrange items by placing them in order of preference.

  • Net Promoter Score (NPS)

    The Net Promoter® Score (NPS) question allows you to evaluate your company's performance. Your NPS represents the net percentage of your customers who are promoters of your company and brand.

  • Matrix of Dropdown Menus Question

    The Matrix of Dropdown Menus question allows respondents to evaluate several items using the same set of measurements by choosing from a preset list of answer choices.

  • Slider Question

    Slider question lets respondents rate an item or statement on a numerical scale by dragging an interactive slider.

  • Single Textbox Question

    The Single Textbox question allows you to collect short open-ended answers from respondents.

  • Multiple Textboxes Question

    The Multiple Textboxes question allows you to collect multiple open-ended answers with a single question. You can also configure this question to collect numerical data only.

  • Comment Box Question

    With the Comment Box question you can collect long open-ended responses.

  • Contact Information Question (Demographic)

    With the Contact Information question you can collect respondent’s demographic information through a single question.

  • Date Time Question

    With the Date/Time question you can collect date and time information in a consistent format.

  • Multiple Image Choice Question

    Multiple Image Choice question is a close-ended type that allows you to use images as answer options. This question type also lets respondents to select one or multiple answers from a list of image choices.

  • Text Question

    The Text question type allows you to create your own customized questions or simply insert a text. You can also use this question type to create a statement to your survey design to provide further instructions to your respondents.

  • Image Question

    Image question type is a close-ended question that allows you to add images that are separate from any questions, add images containing question texts, or add images as answer options. You may also use this question type for illustrations and additional design to your survey.

  • Image A/B Test Question

    Image A/B Test question is a close-ended type that allows you to randomly display different images to different respondents. When you analyze your results, you can assess how the different images affected respondents and drew responses.

  • Text A/B Test Question

    Text A/B Test question is a close-ended question type allows you to randomly display different versions of a question/text and set the percentage of respondents that will be shown each variable. When you analyze your results, you can assess how the different versions affected respondents and drew responses.

  • Stop Watch Question

    Stop watch is a question type that lets respondents use an actual timer to answer a specific question. This type of question also requires the respondent to perform such action to determine the answer.

  • Homunculus Question

    The Homunculus question type allows you to capture visual patient data, based on patients choosing the area of discomfort felt in the body. This single question type can detect 24 pain locations on the front side and 29 locations on the back of the human body.

  • Max Diff Question

    Max Diff is a question type that allows you to obtain preference and importance scores for multiple items. It is easy to use and applicable to a wider variety of research situations. Max Diff is also known as “best-worst scaling”.

  • Moving a Question

    From the options within Design Survey tab you can move an existing question to another position within your survey.

  • Copying a Question

    From the options within Design Survey tab you can make a copy of an existing question within your survey.

  • To Require an Answer to a Survey Question

    You can make any questions in your survey required so that respondents are unable to skip a question and must answer it before completing the survey.

  • To add an "Other" Answer Option

    Adding "Other" as an answer option allows respondents to either add information about their choice, or provide an alternative answer if the available answer choices do not apply to them.

  • Adding a Skip Logic to a Question

    Adding Skip Logic to a survey question allows you to skip respondents to a later page based on their response to a previous question.

  • Adding Weights to Survey Responses

    Adding a weight to each answer option helps you to examine your data in a way that includes the responses of every single person who answered a question.

  • Satisfaction Levels Calculations

    In Surview we have two types of methods to calculate the satisfaction for the questions (and for survey).

  • Open-ended Text Fields Validation

    There are some open-ended question types that allows you to set restrictions on the type or number of answers the respondents will provide. These restrictions are set in EDIT tab of the question settings.

  • Logic Options

    Logic is a survey feature that allows you to customize a survey for each respondent. It offers ways to get responses in a more significant way.

  • Page Skip Logic

    Page Skip Logic option allows you to select a page where you want the respondents to move after completing the current page.

  • Page Randomization

    Page Randomization - this option reorder survey pages and it will be shown randomly for each new respondent.

  • Question Randomization

    Question Randomization - this logic helps you to eliminate question order bias, improve overall data quality and allows you to randomize or flip all of a page's questions, or just a particular set of questions.

  • Adding Texts

    Adding texts let you create your own customized question, insert an additional text or statement to your survey design to provide further instructions to your respondents.

  • Adding Images

    This question type does not require an answer. It exists only to display additional content. With Image question type you can insert an image into your survey by uploading an image file or specifying the URL of an image on the web.

  • Adding Videos

    Adding videos to your survey can help you create your own customized question, insert a video to your survey design to provide further instructions to your respondents.

  • Themes

    You can customize it by choosing from our pre-made visual themes or upload your own logo or background image to personalize your survey.

  • Standard or Existing Themes

    You can choose from 12 existing visual themes on the Design Survey page. If you wish to create your own theme, use custom theme options, available in Surview.

  • Custom Theme

    Custom theme options allow you to brand your survey as per your choice. You can change colours, fonts - their attributes and other visual elements.

  • Team Themes

    The Team theme tab allows you to add members/users who have an active Surview account. This theme type is perfect for organizations where several members need to create and access surveys.

  • Adding a Logo

    You can add your organization’s logo to brand your survey. The logo appears in the survey header, so your branding will carry through the entire survey experience.

  • Editing the Survey Title

    Survey title appears at the top of each survey page. You can customize title of your survey by using these options. You can also choose to hide it.

  • Exit Link

    Exit Link gives an option to respondents to leave the survey without saving the responses entered or without completing the survey.

  • Progress Bar

    Progress bar lets respondents see how much they have completed the survey and remind them how much they still need to complete.

  • Page Titles and Page Descriptions

    Page titles and Page descriptions are text fields that can be used to add a topic header to each page of your survey.

  • Page Numbers

    Page numbers are hidden from the survey by default, however, you have the option to show it.

  • Question Numbers

    By default, question numbers are being displayed as soon as you add questions in your survey.

  • Required Asterisks

    Questions in your survey can be made required. It means, you can make any questions required so that the respondents cannot skip that required question and must be answered in order to proceed to the next one.

  • Footer

    By default, the "Powered by Surview" footer is being displayed at the bottom of your survey. You can remove or change your survey footer depending on your subscription.

  • Adding a New Page

    You can add a new page anywhere on your survey—at the beginning of the design, in between existing pages, or at the end of the design.

  • Editing Page Information

    You can title each page and add a page description for respondents to see when they access that page of the survey.

  • Moving a Page

    You can change the order of pages by moving them from one position to the other within the survey design.

  • Copying a Page

    You can copy an existing page (and its questions) and paste it elsewhere in the survey which results in two identical pages.

  • Deleting a Page

    You can delete all questions on the page, or move all questions to the page above it.

  • Question Numbering

    To add the numbers, on the Design Survey page, click OPTIONS on the left sidebar.

  • Page Numbering

    To add the numbers, on the Design Survey page, click OPTIONS on the left sidebar.

  • Available Survey Languages

    Surview is currently available in English and Arabic. Selecting one of these languages translates the navigation of the survey as well as the information of the help and guides.

  • Language Switch

    Your survey account language is being selected upon signing up to our system. Once you have chosen your preferred language, it will be set as a default language for your account.

  • Dual Language Interface

    Dual Language Interface (DLI) enables Surview to offer the end user a survey in 2 languages particularly and strictly for right now English and Arabic (or generally speaking one left-to-right language and one right-to-left).