• Signing Up with Surview >
  • Subscription Plans & Pricing >
  • Payment & Fees >
  • Log-in & Password >
  • Account Management >
  • User's Dashboard >
  • Surview Tablet Solution >
  • Surview Mobile Apps >
  • How to Sign Up

    To utilize basic and advanced features, you can sign up for either a Free or paid plan.

  • Signing Up for a Free Plan

    Try Surview’s free plan and create as many surveys and polls as you need with 15 questions per survey. The free plan includes multiple question types and full text customization.

  • Signing Up for a Paid Plan

    Try Surview’s paid plans and access all our paid features. You’ll have more customization options and unlimited features like removal of Surview’s default footer from your surveys, phone support, logic options, branding and many more...

  • Surview's Subscription Plans & Pricing

    Check out the detailed Surview's subscription plans, pricing and features and pick the plan that fits your needs to start creating your powerful surveys in minutes.

  • Free Plan

    With Surview’s free plan you can create and send as many surveys and polls as you need with 15 questions per survey. The free plan includes multiple question types and full text customization.

  • Basic Plan

    With several features that are not included in free plan such as unlimited use of questions and collectors per survey, logic options, customization & branding, all types of filter rules and most importantly reports can be generated, printed and downloaded with this plan.

  • Standard Plan

    With Surview’s standard plan, additional features were added such as unlimited use of questions and collectors per survey, logic options, customization and branding, all types of filter rules, custom HTML email invitations, team collaboration, prioritized email support and many more.

  • Enterprise Plan

    Access all our paid features with Surivew's Enterprise Plan. You'll have more customization options like removal of Surview's default footer from your surveys, phone support and many more.

  • How to Pay?

    Surview has 3 paid subcription plans, the Basic, Standard and the Enterprise plan. You may choose one from these paid plans and enjoy our paid features. After you have chosen one of our paid plans, you may contact our sales team for them to process your payment.

  • Renew, Cancel or Delete your Surview Account

    Once you have purchased one of our paid plans, you have the choice to renew, cancel, or delete your Surview account anytime.

  • Your Log-in Credentials

    It's a necessary step to verify your email address to activate your Surview account and  to receive account-related emails from us.

  • Verifying Your Account

    It's a necessary step to verify your email address to activate your Surview account and to receive account-related emails from us.

  • Email Address Verification Issues

    Having problems with verification? You did not receive the verification email? You cannot retrieve your email address? Surview has solutions.

  • Trouble Logging in?

    If you’re having trouble logging in to your account, refer to the below cases that applies to you and follow the troubleshooting steps to retrieve your Surview account.

  • Securing your Surview Account

    In Surview we consider your Account security & privacy highly serious, which is why sharing your account with anyone is against our Terms of use.

  • Email, Username & Password

    In your Surview account, your email serves as your username. Make sure to enter the updated/active email address so you can always log-in to your account hassle-free.

  • Choosing Your Preferred Language

    To use Surview Account in your preferred language, change your language settings. You will also receive communications in the language you chose, such as welcome email and other account-related emails.

  • Upgrading an Existing Account

    To upgrade your existing Surview account, you have to log in and choose a paid plan from our Subscription Plans & Pricing. 

  •  Downgrading Your Surview Account to a Free Plan

    When your account has downgraded to a free plan, certain payable features continue to work in live surveys, but some may be restricted such as number of collectors available and filters in analyze stage.

  • Navigating Your Dashboard

    From the dashboard you can create new surveys, view and work on existing surveys, clone surveys, send survey copies, transfer surveys, create survey templates, clear responses, delete surveys, view and copy the useful templates provided by Surview.

  • All Surveys Section

    All Surveys section is the first part of the user’s dashboard. In this section, you can view a list of your existing and on-going surveys.

  • My Templates Section

    My Templates section displays the list of survey templates that you have created. From the All Surveys Section, you can choose one or more surveys to be saved as templates. It means you can convert any existing surveys from your list to a template.

  • Useful Templates Section

    In this section, you can use a survey template with pre-made questions that match your project’s goal. If you use a template, the survey designs and questions can still be personalized. You can edit questions, add or remove questions, and change the appearance and design of the survey.

  • Surview Tablet Solution

    By measuring your customer’s feedback, opinions and suggestions, you can improve your products and services which results in higher satisfaction of your customers. How to measure? We have a solution for you!

  • How Surview Tablet Solution works?

    Surveys can gather first-hand feedback on how happy your customers are throughout their entire journey.

  • Surview Mobile Apps

    With Surview mobile apps, you can easily find the right target audience for your surveys. We also provide templates for the most commonly used types of surveys that are popular in the Middle East.

  • Surview App

    Take the middle east leading survey platform with you wherever you go! Send surveys and monitor your results in real time, or take surveys and help a participating charity — all on your Android phone and tablet.

  • Surview Everywhere

    The Surview Everywhere mobile app lets you quickly and securely collect data even when you don’t have an internet connection.