One Person, One Surview Account

In Surview we consider your Account security & privacy highly serious, which is why sharing your account with anyone is against our Terms of use.

Each Surview account is meant for one person which is the owner of the account only. Sharing your log in information gets your account to be in a high risk of a potential breach. As an account holder, you are not just securing your own personal information, you are responsible for all the data that you collect — such as customer contact information, market research, confidential health information, or employee information.

Working with Other Accounts

If you are working with other people for a specific project, you must require them to have their own account in Surview. With Surview’s paid plans, you can work with your team in a survey by adding the email address or username of each account to the specific survey you are working on. Click here to add team members. After adding your team members. They will be able to edit the questions and customize the designs of the survey.

Your Surview Password and Email

Do not share your account password. You are the only one who should know your password. If you suspect that someone is accessing your account without your permission, change password instantly.

To create an excellent and hard to guess password, the password must include “More than 8 characters and numbers, Upper and lower case letters, and special characters”. Try to not use (Names, Birthdays, common and known dates)

Avoid using the Same Password for other Websites

Refrain from using the same password for all websites, apps and online services that you are using. Since it’s hard to remember all of your passwords and you should never write them down, start using a password manager to handle all your passwords safely.

Securing your Email Account

Aside from securing your account password, you also must secure your email account. If someone accesses your email account (such as Gmail, Yahoo!, or Outlook), they can reset your email password and access other online accounts, including your Surview Account. However, you can secure your account by adding an active mobile number to your email account and activate the security settings of where a code will be sent to your registered mobile number upon log in.