Once you finish creating your survey, you have to choose a collector to send and collect responses. Your respondents will know if your survey is open or close by the status of your collector.

The Collector Status

The status of the collector you are using can be seen in the Collect Responses tab:

Open & Close Surveys

Opening a Survey

To open a survey:

1. Go to the Collect Responses tab.
2. Select a collector and thoroughly check the collector settings.
3. Send out the survey and the collector status is Open by default.

Reopening a Survey

To reopen a survey:

1. Go to the Collect Responses tab.
2. Click the Collector Options next to the collector you want to open.
3. Select Open Collector from the dropdown menu.
4. Send out the survey.

Closing a Survey

To close a survey:

1. Go to the Collect Responses tab.
2. Click the collector you want to close.
3. Click the Open next to the collector and click Close Collector from the dropdown menu.
4. Customize the Closed Message that the respondents will see if they try to access the survey.
5. Click Close Collector.