Author Vanessa Lesondra

Depending on the question settings, closed-ended question types will either have round radio buttons or square checkbox buttons.

If the Forced Ranking option is enabled on a Matrix / Rating Scale question and the respondent is trying to choose the same column choice for a different row, the previous answer choice will be deselected.

Questions that respondents didn’t answer are marked skipped in the Analyze Results section.

Once you have send out the correct survey link correctly to the correct respondents then rest assured that the responses are saved and recorded in the Analyze Results section of your survey

When you opened the survey link and there were answers selected or written already, then the survey maker has turned on the Response Editing option and has turned off the Multiple Responses option.

Survey responses can be saved and be completed later if the survey maker has set the Collector settings to allow respondents to edit their responses.

Why do surveys time out or not completely loading a page? A survey design with a lot of long questions, answer choices or images on a single page can cause problems in loading time.

Can the respondents answer the same survey multiple times? In Surview, we made it possible. Check out the following options here.

The responses are being recorded in the Analyze Results section of your survey when the respondents click the navigation buttons Next and Done.

Firstly, ensure that you have sent out the correct survey link to your respondents. Links are character and case sensitive, so the links could be broken if an extra space or lower-case letter has been used instead of an upper-case letter.